Distance Sales Agreement

1. Parties

Seller: Fuse Digital Advertising

• Address: [Adres — bekliyor]
• Company registration no.: [Sicil no — bekliyor]
• Phone: [telefon — bekliyor]
• Email: merhaba@biranda.net

Buyer: the person who places an order on biranda.net. The buyer's name, address, phone and email are those given in the order form. In this agreement we call the buyer "you" and the seller "we". If you order on behalf of a company and not as a consumer, the provisions specific to consumer law do not apply to you.

2. Subject

This agreement sets out the rights and obligations relating to the sale and performance of the products and services you order electronically through Biranda, under the Turkish Law No. 6502 on Consumer Protection and the Distance Contracts Regulation. The products and services we sell are:

• QR Photo Album: Guests scan the QR code on the table and upload their photos and videos to your album.
• Online Invitation: A personal invitation link for every guest; who is coming, how many, which menu, in one list.
• Wedding Website: The Online Invitation plus a themed wedding website: schedule, travel, stays and RSVP in one link. Photo album sold separately.
• Storage extension: Keep the album open for another year.
• Upgrade to Wedding Website: Your Online Invitation is active; pay the difference and your invitation link becomes a themed wedding website.

The QR Photo Album, the Online Invitation (guest reply tracking) and the wedding website are digital services provided over the internet. We no longer offer new physical product sales, printing or shipping services. The detailed content of each product is on the Pricing page and in the pre-contract information on the checkout page.

3. Price

• The applicable price is the price shown on the checkout page when you confirm the order. Later price changes do not affect orders already placed.
• Prices shown on the site include VAT; VAT is also shown as a separate line on the checkout page.
• Discounts (coupon, second event discount, partner discount) cannot be combined; if more than one applies, the higher one is used.
• There is no subscription or automatic renewal.

5. Performance and delivery

• Digital products (QR Photo Album, Online Invitation, wedding website, storage extension): open on your dashboard as soon as payment is confirmed.
• Past printed card orders: we no longer accept new printing or shipping orders. For any order already placed, the delivery, refund and support terms given when ordering, and your rights, are not affected by this change.

For information or a request about a past order, write to merhaba@biranda.net with your order number. If we find we cannot fulfil the order, we will let you know immediately and refund the amount you paid within 14 days.

6. Right of withdrawal

In distance contracts, consumers can as a general rule withdraw within 14 days without giving a reason. However, under Article 15 of the Distance Contracts Regulation this right does not exist for certain contracts, and the products we sell fall under these exceptions:

• Digital products: are services performed instantly in electronic form (Art. 15(1)(ğ)) and their performance begins with your approval before the withdrawal period ends (Art. 15(1)(h)). When you confirm the order, you accept that the service starts immediately and acknowledge that you have no right of withdrawal.
• Past printed table card orders: are personalised products made to your request with the couple's names, the date, the QR code and the design you chose (Art. 15(1)(b)). This description does not mean that new physical products are offered for sale.

These exceptions do not remove your statutory rights against defective performance.

7. Our refund policy

Although there is no statutory right of withdrawal, we make voluntary refunds under these conditions:

• If you make a written request to merhaba@biranda.net while your event date is more than 14 days away, we refund the full amount you paid. For past printed card orders, the condition that the cards have not yet been printed continues to apply.
• If there are fewer than 14 days to your event, no refund is made. No refund is made outside these conditions either.
• An approved refund is made within 14 days to the method used for payment: card payments to the card, bank transfers to the IBAN you give us. How long it takes to show in your account depends on your bank.
• Products opened by a refunded order are closed. If there are photos in the album, we recommend downloading them before the refund.

8. Storage period and afterwards

• The album stays open for 1 year from the event date (or from the purchase date if the event has passed). It can be extended by 1 year at a time with a storage extension.
• We email you 30 and 7 days before the period ends.
• When the period ends, the album is frozen for 30 days: you can download the photos, but no new uploads are possible.
• At the end of the freeze period the files are permanently deleted and cannot be recovered. We recommend downloading the photos before the period ends.
• If you choose "Delete all data" on the dashboard, the album closes immediately and the files are deleted after 7 days. You can withdraw your request within these 7 days. A deletion request does not in itself mean a refund; the refund conditions are in section 7.

9. Rules of use and content

• Content that is unlawful, infringes other people's personality or intellectual property rights, is obscene, violent or hateful, and malware may not be uploaded to the album. The service may not be used for any purpose other than an event album (e.g. general file hosting).
• As the owner of the album, the couple decides through approval what is published in the album and is responsible for the content they publish. If approval is turned off, guest uploads go live directly.
• The couple decides with whom to share the album link, the QR code and the PIN.
• We may remove content when unlawful content is reported to us or when we notice content that breaks the rules. In case of serious or repeated breaches we may suspend the service.
• Photos belong to the people who took and uploaded them. We use them only to the extent needed to provide the service (storing, creating reduced copies, displaying); we do not use them for promotion.
• We take reasonable care to provide the service without interruption. Problems caused by the guest's device, internet connection or the venue's network, and force majeure, are beyond our control.

10. Defective performance

If cards from a past order have a printing error, a spelling mistake caused by us or damage in shipping, write to us with a photo after delivery. Your optional rights under Law No. 6502 (free reprint, price reduction, withdrawal from the contract) are reserved. Spelling mistakes in a design you approved are not defects. If a fault caused by us occurs in the digital service, we will first try to fix it; if it cannot be fixed, the same rights apply.

11. Personal data

We process the information you give when ordering as described in the Data Protection Notice. For cookies, see the Privacy and Cookies page.

12. Disputes

For disputes arising from this agreement, within the monetary limits updated each year by the Turkish Ministry of Trade you may apply to the Consumer Arbitration Committee where you live or where you made the transaction, and above these limits to the Consumer Court. Before filing a case at the Consumer Court you must, except for the exceptions in the law, apply to a mediator. You can also apply to the arbitration committee through the Consumer Information System (TÜBİS) on e-Devlet.

For consumers resident in North Cyprus, the rights arising from North Cyprus consumer law are reserved.

13. Entry into force

This agreement is concluded electronically and enters into force when you approve the agreement and the pre-contract information on the checkout page and complete the order. A summary of your order is sent by email; you can also find your order on the dashboard. For questions you can write to merhaba@biranda.net or call [telefon — bekliyor].